Course | ADMIN

Frequently Asked Questions

radio_button_unchecked How can I buy a course?

radio_button_unchecked How can I pay through bKash?

1. Choose the bKash option from the available payment method and click on ‘Next’.
2. Insert your bKash account no. and click ‘Next’. You will get the verification code through SMS.
3. Input the verification code and click ‘Next’. Then, enter your bKash account PIN and click ‘Confirm’.

radio_button_unchecked Is it possible to unenroll from any course?

Yes, you can unenroll from any course whenever you want. Remember, the course fee will not be refunded if you unenroll from a course.

radio_button_unchecked How long will the course access remain?

You will have access to your enrolled courses for up to 12 months. After this period, you will no longer be able to access the courses.

radio_button_unchecked In case I have forgotten my password, how can I change it?

radio_button_unchecked Does my certificate expire?

No, your certificate won’t expire. The certificate we provide after successful completion of courses is valid for a lifetime.

radio_button_unchecked If I am facing any issue, how can I report it?

If you face any issues regarding your course or the platform, you can reach out to our support team at 01773690982. You can also send us an email at skillshoperbd@gmail.com. We will respond to your message promptly.

radio_button_unchecked How can I get a refund?

If you want a refund, please contact our support team at 01773690982. Once the refund is processed, you will receive it via the payment method you used to purchase the course. It might take up to 5 working days to process the refund.

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